Nintendo of America

Nintendo GameCube

Please read before proceeding:

• Nintendo only repairs systems, games, and accessories made by Nintendo. We do not repair licensed or unlicensed products that are made by other companies for use with our systems. Link here for help identifying whether a product was made by Nintendo.
• If you haven't already done so, we highly recommend that you start with troubleshooting. Our troubleshooting section will walk you through steps that may solve your problem. To begin troubleshooting for the Nintendo GameCube, click here.
• Repairs set up online are only for the Control Deck for your system (no accessories, games, or components please). If you are not sure the problem is only with the Control Deck, or you suspect the problem is being caused by an accessory or game, please call our Consumer Service Department at 1-800-255-3700.

If you have already read through the troubleshooting, and your Nintendo product is still not working correctly, please use the chart below to determine what options are available to you.

The chart below details the repair options available for each Nintendo GameCube product. For warranty replacement situations you must be able to provide the defective item and proof of purchase. Please check the warranty text to make sure you qualify for warranty coverage for your system, game, or accessory. Nintendo GameCube U.S. Factory Service Canadian Factory Service Control Deck (Indigo and Jet and Platinum) Warranty Repair Set up repair Repair Set up repair Non - Warranty $50.00 Set up repair $50.00 Set up repair Controller or Memory Card Warranty Replacement Call (800) 255-3700 for service Non - Warranty Purchase a replacement Where to buy Individual Game Disc Important Note Warranty Replacement Call (800) 255-3700 for service Non - Warranty $25 Replacement Call (800) 255-3700 for service Call for price (800) 255-3700 AC Adapter Warranty Replacement Call (800) 255-3700 for service Non - Warranty Purchase a replacement. from our Online Store, or by calling (800) 255 - 3700 A/V Cables Warranty Replacement Call (800) 255-3700 for service Non - Warranty Purchase a replacement. from our Online Store, or by calling (800) 255 - 3700 Nintendo GameCube Game Boy Player Warranty Replacement Call (800) 255-3700 for service Non - Warranty Purchase a replacement. This product is no longer sold through Nintendo's Online Store. Click here for tips on locating discontinued items. Nintendo GameCube Game Boy Player Start-up Disc Warranty Replacement Call (800) 255-3700 for service Non - Warranty $15 Replacement Call (800) 255-3700 for service Call for price Call (800) 255-3700 Component Video Cables Warranty Call (800) 255-3700 to discuss available options Non - Warranty Purchase a replacement. This product is no longer sold through Nintendo's Online Store. Click here for tips on locating discontinued items. WaveBird Wireless Controller Warranty Replacement Call (800) 255-3700 for service Non - Warranty Purchase a replacement. This product is no longer sold through Nintendo's Online Store. Click here for tips on locating discontinued items. DK Bongo Controller Warranty Replacement Call (800) 255-3700 for service Non - Warranty Purchase a replacement. Available at Retailers, our Online Store or by calling (800) 255 - 3700 Modem Adapter or Broadband Adapter Warranty Replacement Call (800) 255-3700 for service Non - Warranty Purchase a replacement. Available at Retailers, our Online Store or by calling (800) 255 - 3700

Additional Information: How long do repairs generally take? How can I track the status of my repair? How long is my warranty? How can I pay for my repair if it's not under warranty? What are the benefits of Factory Service? What do I do if I need a repair and I live outside of the U.S. or Canada? Are there Service Centers in my area? For all other inquiries, please e-mail us by clicking here.